FAQ

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Blackboard

How can I use collaboration in Blackboard?

What is Blackboard?

View your courses.

If you are a student, you will see a list of courses for which you are registered for (and is set to be avaialble by the instructor.)

How-to-Access-CUNY-Blackboard_1


Click here to view other documents.


Remote Computing

Email

Faxing

Hardware and Software

Help Desk

Network Printing

Network Resources

Network Security

Surveys

Telecom

WFS

Wireless Access

Training Videos

Does Information Technology provide online training videos?

Yes.  There are training videos available for key topics such as Blackboard, Kentico, Opinio and Argos as shown in the image below.  Please click here to view these videos: http://video.gc.cuny.edu/videos/channel/16/

Kentico

Are there any guidelines when using Kentico CMS?

With the help of our design team and the Communications & Marketing department, the following are a few tips and guidelines:

News Article Creation Guidelines

Can I create online forms in the Kentico CMS?

Using Kentico, any editor can create quick and simple online forms for your users to fill out.  Once a form is generated following the instructions as laid out in this document, that form can be placed onto any page as a standard widget.

All the data collected is available for your review in the same location you went to create the form initially and if required, you can secure that form and its data against non-authorized individuals.

How do I add new financial assistance items to the GC website in Kentico?

Authorized users can create additional financial assistance items that are listed on the financial assistance finder by following the instructions laid out in this guide.

How do I create faculty bio pages for my department in Kentico?

In order to meet the needs of our various academic programs and centers, the web team created a simple form for you to enter in all your associated faculty members.  Details of the form and associated instructions can be found in this guide.

If you find that the form doesn't entirely meet your needs, please feel free to contact the Help Desk with details of your requirements and the web team will be in contact with you.

How do I create News or Event listings in the Kentico CMS for publication?

All event listings that are created in Kentico are automatically made available to the CUNY website (www.cuny.edu) for inclusion in their feeds, are automatically included for display on the Graduate Center calendar and are available in our RSS feeds.

News articles are made available in the main GC news listing (as well as other microsites if desired) and are also available in our RSS feeds.

It's recommended that you review the Intro to Kentico prior to creating news and event listings with this instruction guide.

How do I go about creating an FAQ on the GC Website in Kentico?

Have lots of common questions from users you'd like to address?

FAQs like this one are easily created by following these instructions. They can then be easily displayed based on the categories that you've associated with each FAQ item.

How do I use the Kentico CMS to manage our content?

If you are a first time user of Kentico or just need a refresher, check out our Introduction to Kentico User Guide or you can watch the video as well.

Please check out other Kentico FAQ items for additional topic specific documents.

Is there a comprehensive list of all the widgets available to me in the Kentico CMS?

The Kentico CMS is a very robust and complex system with a large number of user customizable widgets (easy-to-use plug-n-play package of features).  In addition to Kentico's out-of-the-box options, the Graduate Center web team continually works to create additional widgets that are available for your usage.

As a result, we can only provide you a guide to all the custom built widgets in this comprehensive guide at this time.