Fix for Mac users experiencing issue with Remote Computing access

If you are a Mac user and have received this error message when attempting to login to the GC’s remote computing service (
“You have not chosen to trust ‘Digicert SHA2 High Assurance Server CA’, the issuer of the server’s security certificate.”
Please follow the steps laid out in this PDF to resolve your issue.

The cause for this issue was related to work performed to address the Heartbleed SSL issue when it was made known to the public.

Submitted on: JUL 2, 2014

Category: IT - Announcement