Faculty Book: Laura Callahan
Spanish and English in U.S. Service Encounters
(Palgrave Macmillan, 2009)
In her study of social interactions between Latinos and non-Latinos in the U.S., Laura Callahan focuses on so-called “service encounters”—those situations in which one person provides goods or services for another. Since these types of interactions are inherently hierarchical and often brief, the potential for fostering and perpetuating stereotypes is high on both sides of any given transaction. By looking at social and linguistic interactions in this context, Callahan examines the Spanish language as social capital and how and in what circumstances the language is used. Spanish and English in U.S. Service Encounters details the factors that can influence U.S. Latinos’s acceptance of Spanish language use by other Latinos and by non-Latinos. Laura Callahan is professor of Hispanic and Luso-Brazilian literatures and languages at the Graduate Center and City College.
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Submitted on: FEB 17, 2009