Academic Program Manager - Higher Education Associate (HEA)

  • Job Class: Managerial and Professional
  • Job ID Number: 6463
  • Department: Joseph S. Murphy Institute/School of Professional Studies
  • Location: SPS/JSM: School of Professional Studies/Joseph S. Murphy Institute
  • Closing Date: MAR 22, 2013



Campus Specific Information
The CUNY School of Professional Studies (SPS) offers innovative undergraduate and graduate level courses, certificates and degree programs, including CUNY's first online degrees. Drawing on CUNY's nationally renowned faculty and practitioners, SPS offers programs in a wide range of disciplines, including Applied Theatre, Business, Disability Studies, Labor Studies, Urban Studies, and Health Information Management.

The Joseph S. Murphy Institute for Worker Education and Labor Studies is a collaboration between the University and New York City labor unions, for the purpose of serving the educational, policy and research needs of unions and their members.  The Institute is comprised of two centers.  The mission of the Center for Worker Education is to: 1) offer undergraduate and graduate programs to working adult students and union members; 2) expand access to colleges throughout the CUNY system; and 3) partner with labor unions and employers to address training and education needs of union members.  The Center for Labor, Community, and Policy Studies conducts research, offers leadership development programs, hosts forums and national conferences, publishes articles, books and a national labor journal to promote debate on issues critical to labor's future and its policy role.

Reporting to the Associate Director for Worker Education, the Academic Program Manager for Urban Studies will manage all administrative aspects of the Institute's Urban Studies Programs.  S/he will work in collaboration with the faculty, overseeing these programs to insure administrative adherence to academic policies and procedures.  S/he manages curriculum development and operations of the program under the direction of a senior administrator.

Duties and Responsibilities:
- Designs, implements and oversees a comprehensive academic program development plan.
- Consults with faculty and Institute leadership on curricular and other academic matters.
- Oversees outreach, recruitment, admissions, scheduling, registration, internship placement, and graduation reviews for undergraduate and graduate certificate and degree programs.
- Supervises Urban Studies team, including program coordinators, outreach counselors, and clerical assistants
- Serves as an expert resource regarding program policies and administrative procedures; makes recommendations to improve department policies and procedures.
- Assists Director and Associate Director with strategic planning to expand the program.
- Prepares analytical and statistical reports and assists in outcome assessment.

General Duties
- Manages curriculum development and operations of a College's specialized academic program under the direction of a senior administrator.
- Implements and monitors a comprehensive academic program development plan; makes recommendations to improve department policies and procedures
- Assists Director with outcome assessment and strategic planning to further develop program offerings
- Prepares analytical and statistical reports for management
- Serves as resource expert regarding program policies and procedures
- May manage professional and/or clerical staff
- May act on behalf of Director in his/her absence
- Performs related duties as assigned.



Minimum Qualifications
- Bachelor's Degree and six years' relevant experience required

Other Qualifications
- Advanced degree preferred
- Higher education administrative experience preferred
- Knowledge of the academic fields of Urban Studies, Community Studies, and/or Public Administration
- Practical knowledge of urban institutions and community organizations
- Familiarity with public policy and the policy-making process
- Strong writing and oral communication skills
- Experience in program development preferred
- Supervisory experience
- Experience with student recruitment and enrollment management
- Ability to examine, evaluate and re-design administrative operations and procedures; ability to develop and implement new operational procedures
- Ability to analyze and solve problems
- Ability to use independent judgment and maintain records containing confidential student information
- Ability to work independently as well as collaboratively in a fast-paced, demanding, and complex work environment

FLSA Status


Salary Range

$55,602 - $74,133; based on qualifications and experience.

How To Apply

Please apply using the link below.

Please make sure to upload cover letter, resume, and contact information of three professional references as ONE document, by the closing date.

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Make sure to indicate which position you are applying for and that you have submitted your application online.***


An Equal Opportunity/Affirmative Action/IRCA/Americans with Disabilities Act Employer.

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