Information Technology

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IT Services

IT Services provides technology support to GC students, faculty, and staff. Members of the Graduate Center user community should contact IT Services for matters requiring technical intervention.

For Graduate Center technology support, work orders can be initiated via:

• Self Service: https://itservices.gc.cuny.edu
• E-mail: itservices@gc.cuny.edu

For matters specific to Audio-Visual support:

• Email: av@gc.cuny.edu
• Phone: 212-817-7330

For Graduate Center CUNYFirst support:

• E-mail: GraduateCenter.cunyfirst@mail.cuny.edu

Emergency calls to 212-817-7300 are received Monday-Friday between the hours of 9:00 am – 5:00 pm when classes are in session.

IT Services Summer hours are Monday-Thursday between the hours of 9:00 am – 5:00 pm.
 

IT Self-Service Resources

IT Self-Service Resources include a collection of Frequently Asked Questions for GC-specific matters and access to workshops, training videos and related materials.

Password Reset

GC user account passwords can be reset at https://passwordreset.gc.cuny.edu/ from a Mac, Windows, Linux, or mobile platform with an active internet connection.