IT Alerts & Announcements

Filter by:

  • Office 365 OneDrive-CUNY Replaces GC Drive

    Attention GC Faculty & Staff,

    Great News! CUNY recently launched “Microsoft Office 365 for Education for Faculty and Staff,” which offers various business collaboration tools such as OneDrive for Business (OneDrive-CUNY). OneDrive for Business is the faculty and staff online storage space in the cloud. You can use it to store your personal files across multiple devices, share your files with colleagues and students, and edit documents together in real time. In favor of this CUNY cloud-based implementation, GC Drive will be retired on May 24, 2019.

    OneDrive for Business major benefits include the ability to drag and drop folders (users no longer need to re-create folders), share files with colleagues outside the GC domain, and synchronize files to your desktop through the OneDrive App. In addition, it offers 1 TB of storage per user.

    Please refer to these instructions on how to set up the OneDrive App and move your files from GC Drive to OneDrive-CUNY on Macs and Windows PCs. Also, ensure that any GC Drive files you wish to retain have been relocated to your OneDrive-CUNY prior to May 24, 2019.

    New users: if you never used GC Drive, please refer to these instructions to get started with Office 365 OneDrive-CUNY on Macs and Windows PCs.

    For more information on how to use OneDrive for Business, please refer to CUNY O365 FAQs page and the Microsoft OneDrive help center.

    Remember, effective May 25, 2019, your GC Drive will no longer be accessible. If you need assistance, please contact IT Services.

    Information Technology Read more

  • Spearphishing Emails

     Dear Students,

    A notice was just received from CUNY CIS confirming that the FBI has identified successful spearphishing campaigns directed at college and university students, especially during periods when financial aid funds are disbursed in large volumes. In general, the spearphishing emails request students’ login credentials for the University’s internal intranet. The cyber criminals then capture students’ login credentials, and after gaining access, change the students’ direct deposit destination to bank accounts within the threat actor’s control.

    If you believe you are a victim of an online scam or malware campaign, please report it to IT Services and consider the following actions:

    -          Advise your financial institution immediately of any account information that may have been compromised.

    -          Watch for unexplained charges to your account

    -          Immediately change any passwords that you might have revealed.

    -          If you used the same password for multiple websites make sure to change it for each account, and do not use that same password in the future


    Information Technology


    Read more

  • CIS Alert: Connectivity issues with CRM/ERMS - 10/15/18

    CIS is investigating reports of connectivity issues with the CRM/ERMS process.  Incoming emails are not being processed at this time.

    We are working with our hosting partner to resolve the issue as soon as possible.   Until this is resolved, we ask that your user community report CUNYfirst issues and incidents directly to the local campus Help Desk and refrain from using the mailbox.

    Please notify your user community.  We apologize for any inconvenience.

    Read more

  • Change to Community Notice Process

    Beginning October 1, 2018, we will be implementing the use of Listserv for GC Community Notices.

    The GC Community Notice Listserv will serve as a communication tool to be used by select offices within the GC for the purpose of conveying important institutional messages to the GC community.

    Listserv will enhance GC communications by enabling users to specify their preferred email, which is necessary due to the consortial nature of the GC. The Community Notice list on Listserv is organized into three lists: Students, Faculty, and Staff. If you would like to change your email address, subscribe or unsubscribe to these lists, please visit:

    Thank you,

    Departments of Communications & Marketing and Information Technology

    Read more

  • IT Alert: Phishing Campaign

    The Graduate center email system is currently being targeted by a phishing campaign. 
    The most common phishing email looks like this:

    Phishing Screenshot

    We urge users to never click a link in an unsolicited email message and to change all passwords if they suspect an account has been compromised.
    Microsoft will automatically block accounts that were compromised and are sending spam emails. A number of users have had their accounts blocked this week.  Anyone who is having this issue should contact us at and we will follow up with them individually.
    All staff, faculty and students are encouraged to take this 30 minute security awareness program.
    Information Technology

      Read more

  • IT Announcement: Software Pre-Procurement Assistance

    IT assists the GC community in obtaining all the necessary pricing information to make price conservative purchases. In order to streamline the process for requesting software pricing assistance, we have created a new Software Pre-Procurement Assistance Form that is now available to the GC Community. Please visit the IT Self-Service Resources page and login to access this new resource.
    If you have questions, please contact IT Services for support.
    Information Technology

    Read more