IT Alerts & Announcements

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  • Phone and Voicemail Maintenance on Thursday, December 3

    Attention Graduate Center Community:

    IT is in the process of updating the GC 5th Avenue Avaya phone system. On Thursday, December 3 from 5 PM to 7 PM, we will be performing maintenance related to this upgrade. During this time, there will be brief interruptions to phone and voicemail services.

    Thank you in advance for your patience and cooperation as we undertake these maintenance and service upgrade activities.

    Information Technology
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  • Scheduled Maintenance - Workstations Restart

    What? The IT Department will be performing maintenance on all Windows 10 workstations at the Graduate Center location.
    When? Every Thursday morning at 2:30 am starting December 3rd.
    Who? Anyone who uses workstation at the Graduate Center 365 5th Avenue location.

    Please be aware that on December 3rd Graduate Center IT Team will conduct a scheduled restart of all workstations on an ongoing schedule. The outage is expected to last from 2:30 am until 3 am.
    Services impacted:  The Graduate Center Windows 10 workstations. (Please save all the open documents on your desktop)
    What is not impacted? Mac computers.
    Questions? For more information, please contact the IT Service Desk by emailing or calling 212-817-7300.
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  • Request a Tablet for Distance Learning

    The Graduate Center is committed to supporting you through the rapid transition to distance learning. Read more

  • Fake Online Coronavirus Map Delivers Well-known Malware

    How to protect yourself:
    -Avoid opening attachments sent unbidden in emails — even if they appear to come from someone you know.
    -Please be advised to stick to verified COVID-19 tracking maps and to double-check the URL of a linked website before clicking.
    -Be aware of email scammers taking advantage of coronavirus fears to impersonate health officials and trick people into giving up personal information.

    A malicious website pretending to be the live map for Coronavirus COVID-19 Global Cases by Johns Hopkins University is circulating on the internet, waiting for unwitting internet users to visit the website. Visiting the website infects the user with the AZORult trojan, an information-stealing program which can exfiltrate a variety of sensitive data. It is likely to be spread via infected email attachments, malicious online advertisements, and social engineering. Furthermore, anyone searching the internet for a Coronavirus map could unwittingly navigate to this malicious website.

    A trusted source to use in a time like this would be the Centers of Disease Control and Prevention (CDC).‚Äč

    Information Technology 
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  • GC IT Remote Work Guidance

    In the event that routine work or academic functions are disrupted due to prolonged campus or building closures, you may find it necessary to work from off campus. We provide a variety of services to connect you with colleagues remotely so that work can continue uninterrupted.

    In preparation, you should make sure you have tested your access to the following equipment at home:
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