IT Self-Service Resources

Find Answers to GC-specific Technology Questions

Find answers to frequently asked questions regarding Blackboard, E-mail Access, and other IT services and resources.

Service Request Forms

Use the following forms to submit request tickets to IT Services:

Employee Network Account Request - Request a GC network account for new employees. Form to be filled out by new employee's supervisor or administrator before employee's start date.

Software Pre-Procurement Assistance Request - Request assistance with obtaining pricing information for software that is not already provided by the GC or CUNY.

Video Streaming Request - Request livestreaming and/or recording of an event.

Listserv Request - Create a listserv for email subscribers, eliminating the need to type each address in the message header and allowing commenting and responses to other subscribers on related topics.

GC Privileged Access Request - Request assistance with obtaining access to privileged or sensitive GC data.

Security Incident Reporting Form - Report computer abuse or security incident to IT Security.

VPN Request Form - Request a VPN connection, please get approval from your department head before submitting this form.

Student Laptop Request - Request a laptop for Distance Learning

Faculy/Staff Laptop Request - Faculty and Staff Loaner Laptop Request Form

Student Technology Fee Project Proposal Request - Project proposal form that directly benefit GC students

Zoom Account Request - Request an Enterprise Zoom account to host video conference meetings. Please note, it is not necessary to have a Zoom account in order to join and participate in meetings. An account is only needed if you wish to host your own meetings. All active CUNY students, faculty and staff should use their CUNY Login credentials to access Zoom at