IT Self-Service Resources

Find Answers to GC-specific Technology Questions

Find answers to frequently asked questions regarding Blackboard, E-mail Access, and other IT services and resources.

Service Request Forms

Use the following forms to submit request tickets to IT Services:

Employee Network Account Request - Request a GC network account for new employees. Form to be filled out by new employee's supervisor or administrator before employee's start date.

Software Pre-Procurement Assistance Request - Request assistance with obtaining pricing information for software that is not already provided by the GC or CUNY.

Video Streaming Request - Request livestreaming and/or recording of an event.

Listserv Request - Create a listserv for email subscribers, eliminating the need to type each address in the message header and allowing commenting and responses to other subscribers on related topics.

GC Privileged Access Request - Request assistance with obtaining access to privileged or sensitive GC data.

Student Laptop Request - Request a laptop for Distance Learning

Faculy/Staff Laptop Request - Faculty and Staff Loaner Laptop Request Form

Zoom Account Request - Request an Enterprise Zoom account to host video conference meetings. Please note, it is not necessary to have a Zoom account in order to join and participate in meetings. An account is only needed if you wish to host your own meetings.