Microsoft created a welcome video to introduce Office 365 and its features. If you have never used Office 365 before, we recommend that you take a look. Note: SkyDrive is now OneDrive. Also, keep in mind that not all features of Office 365 are enabled so your menu options may be slightly different than what you see in the video.
Office 365 Welcome Video
Microsoft has free online training webinars and videos that are available to you to view at your leisure.
You can also download printable Office 2013 reference guides.
Quick Start Guides
Microsoft also created their own support resource page for Office 365. From this page you can access troubleshooting options and view previously reported Office 365 issues.
Office 365 Support
Yes, it does. However, before you can use the Office 365 Self-Service Password Reset tool, you must register your account.
How to Register for the Office 365 Self-Service Password Reset Tool
Once you have registered, if you ever forget your password, you can go here to reset it.
How to Perform a Self-Service Password Reset
If you should ever need to update your registration information, please review this guide:
How to Update Contact Information for the Office 365 Self-Service Password-Reset Tool
No. The GC Self-Service Password reset tool allows you to change or reset your GC network password via the web. It is not affiliated with your Office 365 account.
First, please check Microsoft's support page to determine if your device meets the minimum system requirements
If your device meets the minimum system requirements, follow the instructions provided by CUNY CIS in the document below.
How to download a copy of Microsoft Office
Microsoft's support page also contains additional installation instructions for PCs, Macs, and mobile devices.
Install Office Using Office 365
Install Apps on Mobile Devices
Phone and Tablet Setup Reference
How to set up email in Mac OS X
How to set up email on Apple iPhone, iPad, and iPod Touch
It is our recommendation that you update your email address to your @gradcenter.cuny.edu email address on any listservs to which you subscribe.
How do I update my email address on a GC listserv?
For off-campus access to library databases and journals, use your GC network (not Office 365 email) account.
To sign in to the Interlibrary Loan System (ILLiad), use your GC network (not Office 365 email) account.
If you currently have Interlibrary Loan notifications sent to another email address, please update your email address in ILLiad to your Office 365 email address.
If you currently have library circulation notifications sent to another email address, please update your email address at the Graduate Center Library's Circulation Desk.
No, the Office 365 system configuration precludes automatic forwarding of email from your Office 365 student email account to an external email account in order to safeguard the University's ability to communicate effectively via email. For more information, see the University-CIO-Letter
For the best experience, we strongly recommend that you connect to your Office 365 student email account using Outlook Web App, or through an email program that supports Exchange ActiveSync access such as Outlook 2013, Outlook 2010, Outlook for Mac 2011, Apple Mail 10.6 Snow Leopard, Apple Mail 10.7 Lion, or Entourage 2008 Web Services Edition.
Connecting to your Office 365 based email account using POP3 or IMAP4 only lets you send and receive mail. You can't access your contacts, tasks, or calendar when you connect to your account using POP3 or IMAP4. For instructions on how to do so, visit Microsoft's support page
Office 365 Plan for Students
Office 365 Plan for Graduates
Six months following your date of graduation, your Office 365 account will be converted to graduate status. As a graduate, you will continue to have access to your email, calendar, and contacts. However, you will lose access to any documents you saved on OneDrive and you will only have view or read access to the other Office 365 applications. We recommend you move any files that you wish to keep off of OneDrive before your 180-day grace period concludes. If you wish to continue using the full versions of the other Office 365 applications, you will need to purchase licenses from Microsoft.
Your email@example.com account is used exclusively for the Office 365 student email system, and is separate from your GC network account. Your GC network account is used exclusively to access the Graduate Center's online resources and various other systems.
If you are logging into student email your username is firstname.lastname@example.org. If you are logging into any other resource or system, your username is "astudent".
NOTE: As your email account and network account are separate, they have separate passwords which do not synchronize.