Banner ID Assistance

If you have questions concerning your Banner ID and Password (Banner PIN) or your Web access has been locked, please follow these instructions:

New GC Students accessing Financial Aid Awards
New Graduate Center students accessing financial aid awards, please contact the Office of Financial Aid at 212 817-7460 or email

New and Continuing GC Students accessing Registration
New Graduate Center students accessing registration related information contact the Office of the Registrar at

Continuing Graduate Center students must do one of the following to have their pin reset: email the Office of the Registrar at from a GC or other CUNY email address; fax a signed request to 212 817-1627 or come in person to room 7201 with photo ID during office hours.

CUNYBA Students
Please contact the CUNYBA Office at (212) 817-8220 or email

Faculty Members
Please email the Provost Office at and include your full name, Banner ID, program, and contact information. The PIN will be reset within 3 business hours.

New Graduate Center full time employees accessing on-line time records via Employee Self-Service
Please contact Office of Human Resources/Time and Leave Team at
(212)817-7700 or email .