e-mail address is not functioning

GC IT has been informed by CUNY CIS that CRM/ERMS (CUNYfirst Support) mailboxes are not functional at all campuses. This includes the Graduate Center's CUNYfirst Support mailbox,

If you need to submit a CUNYfirst support ticket request, please contact GC IT Services via e-mail at Please specify that your support request is for CUNYfirst.

We will notify the GC Community as soon as this issue has been resolved.

Information Technology

Submitted on: NOV 6, 2018

Category: IT - Alerts