IT Alert: IT Maintenance Window Sunday, January 7, 2018

The GC semi-annual IT maintenance window is scheduled for Sunday, January 7, 2018.  We are reorganizing our datacenter to free up much-needed space for other purposes.

As part of this reorganization a lot of equipment will be relocated. In order to carry out this move safely, we need to shut down many systems; the impact on services will be widespread.
The work will begin at 8 am and continue through the afternoon. Many services will be unavailable for up to several hours, including:

  • Library web site (some services will be available at
  • CUR web sites
  • ASHP and other New Media Lab web sites
  • Remote access via Citrix XenApps
  • GC Website Services (WordPress)
  • DSC web site
  • CUNY Academic Commons web site
  • NYC Digital Humanities, Islamic History Commons, Individual CBOX web sites
  • Password Reset
  • IT Services Web (Track-it)
  • File services (U:, S: and R: drives)
  • Print services
  • WFS
  • Stellent
  • Redmine
  • Argos
  • Banner (INB and SSB)
  • Video Center
  • Voicemail
  • Shibboleth single sign-on
 The following services are expected to remain available:
  • Internet connectivity
  • The main GC website  
  • Faculty and staff email
  • Workstation logon
  • Telephone service
  • ASRC IT services
  • Student email, CUNYfirst, Blackboard, CUNY Virtual Desktop and other CUNY and cloud-hosted services

Please note times are best estimates and may vary depending on issues encountered when carrying out the scheduled work. We thank you for your patience while we conduct this important work.
Information Technology

Submitted on: DEC 26, 2017