Information Technology (IT) is the division of the CUNY Graduate Center responsible for voice, video and data systems and services. The mission of this unit is to promote, facilitate and support the effective use of technology in instruction and learning, in research, and in processing and accessing institutional information.
IT Services provides technology support to GC students, faculty, and staff. Members of the Graduate Center user community should contact IT Services for matters requiring technical intervention.
For Graduate Center technology and media support, work orders can be initiated via:
IT's Self-Service Center Email IT Services Chat Now
- We also have a chat feature available on this page.
Emergency calls to (212) 817-7300 are received:
- Monday - Friday between the hours of 9 a.m. - 5 p.m. when fall and spring classes are in session
- Monday -Thursday between the hours of 9 a.m. - 5 p.m. during summer session
Review our services including a collection of Frequently Asked Questions for GC-specific matters or access service request forms.
GC user account passwords can be reset at the GC Account Password Reset page from a Mac, Windows, Linux, or mobile platform with an active internet connection.
GC IT Alerts
May 23, 2023
Notification of Virtual Private Network (VPN) Software Client Updates – Tuesday, June 6, 2023
Where: The Graduate Center and the Advanced Science Research Center (ASRC) locations. What: Virtual Private Network (VPN) Software Client Updates. When: Tuesday, June 6, 2023...
Feb 17, 2023
Tips to Secure Your Zoom Meetings: Avoid Zoombombing
Dear GC Community, As more people host virtual events using Zoom, we want to offer tips to ensure everyone joining an event does so with...
Mar 13, 2020
GC IT Remote Work Guidance
In the event that routine work or academic functions are disrupted due to prolonged campus or building closures, you may find it necessary to work from off campus. We provide a variety of services to connect you with colleagues remotely so that work can continue uninterrupted. In preparation, you should make sure you have tested your access to the following equipment at home:
For Latest Updates
View the following links for alerts from the CUNY Central: