Information Technology

IT Services — IT Engineers

Information Technology (IT) is the division of the CUNY Graduate Center responsible for voice, video and data systems and services. The mission of this unit is to promote, facilitate and support the effective use of technology in instruction and learning, in research, and in processing and accessing institutional information.

IT Services

IT Services provides technology support to GC students, faculty, and staff. Members of the Graduate Center user community should contact IT Services for matters requiring technical intervention.

For Graduate Center technology and media support, work orders can be initiated via:

IT's Self-Service Center Email IT Services Chat Now

  • We also have a chat feature available on this page.

Emergency calls to (212) 817-7300 are received:

  • Monday - Friday between the hours of 9 a.m. - 5 p.m. when fall and spring classes are in session
  • Monday -Thursday between the hours of 9 a.m. - 5 p.m. during summer session


Review our services including a collection of Frequently Asked Questions for GC-specific matters or access service request forms.

Password Reset

GC user account passwords can be reset at the GC Account Password Reset page from a Mac, Windows, Linux, or mobile platform with an active internet connection.

GC IT Alerts

Mar 13, 2020

GC IT Remote Work Guidance

In the event that routine work or academic functions are disrupted due to prolonged campus or building closures, you may find it necessary to work from off campus. We provide a variety of services to connect you with colleagues remotely so that work can continue uninterrupted. In preparation, you should make sure you have tested your access to the following equipment at home:

  • Alerts


For Latest Updates

View the following links for alerts from the CUNY Central:

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