Show The Graduate Center Menu
 
 

About Us

Who We Are 
Our History 
What We Do  
How to Work with Us 
Our Staff

Scroll to top

Who We Are

OUR MISSION
We are a CUNY-affiliated labor market research and consulting nonprofit. We are dedicated to connecting individuals and communities to economic opportunity. We help organizations, institutions, and programs who share in this goal harness labor market information for maximum impact.

OUR TEAM

  • Content expertise, creativity, passion, & access drive our work.
  • NYCLMIS embodies decades of combined experience in workforce policy and labor market research.
  • We maintain an exhaustive, up-to-date warehouse of labor market, demographic, and economic data.
  • We have an expansive network of subject matter experts, service providers, and employers.
  • We are situated within CUNY’s premiere doctoral granting institution. This allows us to call upon the expertise of our colleagues in academia and to staff teams of sophisticated researchers that are responsive to the needs of any given project.

Scroll down to learn more about members of our team and to connect with them
 

Scroll to top

Our History

We are celebrating over a decade of service in the field. We were founded in 2008 as a joint venture between the former NYC Workforce Investment Board and the City University of New York (CUNY). We have since evolved into a free-standing entity within CUNY, broadening our reach to a wide range of workforce and education stakeholders, locally and throughout the US. 

We are the only outfit in New York City fully dedicated to collecting, analyzing, and applying labor market intelligence to strengthen the labor market.

Many influential outlets in our sphere, including the US Department of Labor, have profiled our work.  

Scroll to top

What We Do

Career Maps

Understanding how people actually progress in their careers - and what it takes to get ahead - can help ready people for labor market success. Our signature, data-driven approach reveals a reality-based, user-friendly road map for navigating careers.

Program Alignment

How closely do program offerings match what employers want? We help educators and trainers understand their graduates’ labor market prospects and identify ways to better align their offerings.

Industry Reports

Industries support a range of jobs, and the nature of the work can vary by occupation, employer, setting, location, and more. To help people plan for the future, we break it all down and look ahead.

Training on LMI

We work with a range of audiences to familiarize them with readily available sources of labor market information. Our trainings help them identify, navigate, and interpret data.

Jobs Reports

Each quarter, we release a snapshot of the labor market for New York City and its five boroughs. These reports draw from the most up-to-date sources on jobs, employers, workers, and more.

Strategic Consulting

Beyond this menu of products and services, we offer custom data-driven intelligence, materials, and guidance to policymakers and service-providers in philanthropy, education, and workforce.



Check out our website to learn more about our work and how to partner with us on future projects.
 

Scroll to top

How to Work with Us

We partner with a range of programs, organizations, and institutions, both public and private. Contact us to learn more about how we can work together.
 

 


Scroll to top

Staff Bios

John Mollenkopf, Distinguished Professor, Center for Urban Research Director
Jaclyn Kelly, Ed.M., Deputy Director
Kathleen Flandrick, DrPh, Research Manager
Heather Sutton, MBA, CPCC, Assistant Director, Engagement & Partnerships
You Zheng, Ph.D, Information Science, Research Associate
Laila Alsabahi, Research Associate
Kasey Zapatka, M.A., Sociology, Research Associate

 

Scroll to top

 

Jaclyn Kelly, Ed.M.

Position: Deputy Director
NYC Labor Market Information Service
Email: jkelly@gc.cuny.edu
Phone: (212) 817-2039
Address: Center for Urban Research
CUNY Graduate Center
365 Fifth Avenue, Room 6202
New York, NY 10016

Jaclyn Kelly is newly appointed as Deputy Director of NYCLMIS, having served in a research leadership capacity since 2017. She has over two decades of experience working on research and evaluation studies designed to measure and improve program effectiveness, and focuses on career entry and advancement best practices tailored for various workforce-development populations.

Previously, Jaclyn directed impact measurement at both Nonprofit Finance Fund (NFF) and at PENCIL, and was a Global Social Innovation Fellow at Duke University.

Jaclyn holds a BS in Psychology from Carnegie Mellon University, an Ed.M. in Measurement and Evaluation from Columbia University, and is a doctoral candidate at The City University of New York (CUNY) Graduate Center in Political Science. She is trained in the Co-Active® model of leadership coaching and is an Adjunct Faculty member at the City College of New York, CUNY, and Long Island University, Brooklyn, where she teaches undergraduate and graduate-level courses in research methods and statistical analysis.


Scroll to top

 
 

Kathleen Flandrick, DrPH


Position: Research Manager
NYC Labor Market Information Service
Email: kflandrick@gc.cuny.edu
Phone: (212) 817-2034
Address: Center for Urban Research
CUNY Graduate Center
365 Fifth Avenue, Room 6202
New York, NY 10016
 

Kathleen joined NYCLMIS in April of 2018 as a Senior Research Associate and was promoted to the role of Research Manager in November 2018. She has more than ten years of experience working in research and specializes in community engaged and mixed methods projects. Additionally, Kathleen is practiced in examining contingent and precarious work arrangements.

Before working at NYCLMIS Kathleen was a Research Associate at the CUNY School of Public Health where she focused on worker health and healthcare utilization projects. She has also held positions in program management at Columbia University Mailman School of Public Health and the University of Pennsylvania School of Medicine.

Kathleen earned a Bachelor of Arts in English Literature from Macalester College and a Master of Public Health from the University of Pennsylvania. She also received a Doctor of Public Health in Community and Social Health from the CUNY School of Public Health where her research focused on how the health effects of precarious employment differ by gender and other sociodemographic characteristics.

 


Scroll to top

 
 

Heather Sutton, MBA, CPCC

Heather Sutton
Position: Assistant Director, Engagement & Partnerships
NYC Labor Market Information Service
Email: hsutton@gc.cuny.edu
Phone: (212) 817-2039
Address: Center for Urban Research
CUNY Graduate Center
365 Fifth Avenue, Room 6202
New York, NY 10016
 

Heather Sutton joined LMIS in 2019 as Assistant Director, Engagement and Partnerships. She has over 15 years of experience in workforce development and nonprofit management. Her leadership spans several capacities in developing solutions for improving the outcomes of underserved children and youth in New York City, particularly through building public-private partnerships. She has led initiatives in early childhood and K-12 education, college success, and access to career pathways toward greater economic mobility for vulnerable populations. In recent years, Heather earned a certification in the Co-Active® model of professional coaching and launched genARISE, an initiative designed to provide career and wellness coaching to first-generation college students and recent graduates to support their transition to early career.
 
Previously, Heather directed strategic initiatives for both The Heckscher Foundation for Children and The International Longevity Center within Columbia University's Mailman School of Public Health.
 
Heather has been selected for the 2019 CORO Workforce Systems Leadership Program, has served on the Philanthropic Advisory Committee for the NYC Neighborhood Library Awards, and has been a member of Early Childhood Partners-NYC, The Workforce Funders, and Philanthropy New York’s leadership, coaching, and mentorship program. In recognition of her work, City and State New York honored her with its Corporate Social Responsibility Award in Philanthropy. Heather holds an MBA from The University of Maryland, a CPCC from The Coaches Training Institute, and an undergraduate degree in Psychology from Bucknell University.
 

 


Scroll to top

 

You Zheng, PhD


 
Position: Research Associate
NYC Labor Market Information Service
Email: yzheng3@gc.cuny.edu
Phone: (212) 817-2037
Address: Center for Urban Research
CUNY Graduate Center
365 Fifth Avenue, Room 6202
New York, NY 10016
 

You joined NYCLMIS in September, 2018 as a Research Associate. She provides both research and administrative support for multiple projects, including conducting interviews and administering surveys, analyzing and visualizing labor market data, contributing to writing reports, and participating in other research and technical assistance projects.

You received a PhD in Information Science and Technology from Syracuse University, and a Master's degree in Information Management from The University of Maryland, College Park. She has in-depth experience in both qualitative and quantitative research methods. She also has extensive knowledge of data analytics, and conducting statistical tests (R, Python, SPSS).


Scroll to top

 

Laila Alsabahi

 
Position: Research Associate
NYC Labor Market Information Service
Email: lalsabahi@gc.cuny.edu
Phone: (212) 817-2035
Address: Center for Urban Research
CUNY Graduate Center
365 Fifth Avenue, Room 6202
New York, NY 10016
 

Laila is a Research Associate at NYCLMIS. She has more than six years of research experience studying vulnerable and hard-to-reach populations in New York City toward improving disadvantaged and under-resourced communities.

Before working at NYCLMIS, Laila was a Research Analyst at John Jay College where she was part of a team evaluating Cure Violence, a public health approach in reducing gun violence, in New York City neighborhoods.

Laila earned a Bachelor of Arts in Culture and Deviance Studies from John Jay College of Criminal Justice and is currently pursuing a Master of Science in Urban Policy and Management at the New School. 

 


 

Scroll to top

 

Kasey Zapatka, M.A. Sociology


 
Position: Research Associate
NYC Labor Market Information Service
Email: kzapatka@gc.cuny.edu
Phone: (619) 990-0342
Address: Center for Urban Research
CUNY Graduate Center
365 Fifth Avenue, Room 6202
New York, NY 10016
 

Kasey joined NYCLMIS in August of 2016. As a research associate, he supports multiple projects by performing both qualitative and quantitative research; collecting, analyzing, and interpreting labor market information data; summarizing research findings; contributing to writing reports; and working closely with project members on conceptualizing research questions.

Prior to joining NYCLMIS, Kasey worked as a research associate for a prominent jury consulting firm, Empirical Creative. There he played a critical role in preparing, designing, and executing mock trials; organizing, synthesizing, and reporting research findings; and contributing to case strategy. He has experience working on cases ranging from intellectual property, insurance disputes, and securities fraud, among others.

Kasey is currently a PhD student in Sociology at The Graduate Center at CUNY. He received his Master’s Degree in Sociology from Fordham University in 2014 and a Bachelor of Arts Degree in Spanish Language and Literature from the Point Loma Nazarene University in 2010. He is a member of Phi Kappa Phi Honor Society and the American Sociological Association.


The New York City
Labor Market Information Service