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About Us

Who We Are 
Our History  
How to Work with Us 
Our Staff

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Who We Are

We are a workforce development and educational opportunity-focused research, evaluation, and consulting organization. Located within the Center for Urban Research at the CUNY Graduate Center, we are comprised of expert researchers with diverse backgrounds and skillsets, from economists to sociologists to political scientists. We support other mission-driven groups by helping them to harness the power of research insights and labor market data to inform best-practice interventions, with and through engagement of their client communities. We are dedicated to supporting social good and connecting individuals and communities to opportunity, particularly those who have historically been excluded or find themselves in the bottom half of the income distribution. We partner with nonprofits, government agencies, educational institutions, employers, private sector clients, and other programs that share this goal.
 

What We Offer

  • Quantitative labor market analyses
  • Qualitative reporting to give voice to community members, stakeholders, employers, and research participants
  • Bespoke research and evaluation support responsive to clients’ goals, priorities, and contexts
  • Trainings on how to use and understand labor market information
  • Case studies describing organizations, institutions, campaigns, programs, and social services through rich, qualitative data collection
  • Economic impact analyses
  • Consulting on using research for social good/justice
  • Partnering on workforce development events and forums, and community building/convening opportunities

Scroll down to learn more about members of our team and to connect with them
 

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Our History

We are celebrating over a decade of service in the field. We were founded in 2008 as a joint venture between the former NYC Workforce Investment Board and the City University of New York (CUNY). We have since evolved into a free-standing entity within CUNY, broadening our reach to a wide range of workforce and education stakeholders, locally and throughout the US. 

We are the only outfit in New York City fully dedicated to collecting, analyzing, and applying labor market intelligence to strengthen the labor market.

Many influential outlets in our sphere, including the US Department of Labor, have profiled our work.  

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Resources We Provide

Career Maps

Understanding how people actually progress in their careers - and what it takes to get ahead - can help ready people for labor market success. Our signature, data-driven approach reveals a reality-based, user-friendly road map for navigating careers.

Program Alignment

How closely do program offerings match what employers want? We help educators and trainers understand their graduates’ labor market prospects and identify ways to better align their offerings.

Industry Reports

Industries support a range of jobs, and the nature of the work can vary by occupation, employer, setting, location, and more. To help people plan for the future, we break it all down and look ahead.

Training on LMI

We work with a range of audiences to familiarize them with readily available sources of labor market information. Our trainings help them identify, navigate, and interpret data.


Jobs Reports

We release periodic snapshots of the labor market for New York City and its five boroughs. These reports draw from the most up-to-date sources on jobs, employers, workers, and more.

Strategic Consulting

Beyond this menu of products and services, we offer custom data-driven intelligence, materials, and guidance to policymakers and service-providers in philanthropy, education, and workforce.



Check out our website to learn more about our work and how to partner with us on future projects.
 

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How to Work with Us

We partner with a range of programs, organizations, and institutions, both public and private. Contact us to learn more about how we can work together.
 

 


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Staff Bios

John Mollenkopf, Ph.D., Distinguished Professor, Center for Urban Research Director
Jaclyn Kelly, Ed.M., Director
Anindya Kundu, Ph.D., Senior Fellow, Research 
Eileen Jones, M.A., Lead Economist 
Heather Sutton, MBA, ACC/CPCC, Deputy Director
You Zheng, Ph.D, Information Science, Research Associate

 

 

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Jaclyn Kelly, Ed.M.




Director
NYC Labor Market Information Service
 jkelly@gc.cuny.edu
(212) 817-2031
Center for Urban Research
CUNY Graduate Center
365 Fifth Avenue, Room 6202
New York, NY 10016
 

Jaclyn Kelly was appointed Director of LMIS in 2020 after previously serving the organization as Deputy Director and in a research leadership capacity. She is passionate about conducting research that promotes strong outcomes for mission-driven organizations and their clients, and has over two decades of experience working to achieve that.

Prior to joining LMIS, Jaclyn directed research and evaluation at both Nonprofit Finance Fund (NFF) and at PENCIL. She is trained in the Co-Active® model of leadership coaching and works closely with educational institutions, workforce nonprofits, and researchers to ensure LMIS is accelerating analysis-driven decision-making and practices.

Jaclyn has been a Presidential Research Fellow (2013) and Quantitative Reasoning Fellow (2014, 2016) at the CUNY Graduate Center, and a Global Social Innovation Fellow at Duke University’s Sanford School of Public Policy (2015). She holds a BS in Psychology from Carnegie Mellon University, an Ed.M. in Measurement and Evaluation from Columbia University, and is a doctoral candidate at the CUNY Graduate Center in Political Science.

Jaclyn believes we should all be critical consumers of data and are all capable of understanding and analyzing (even enjoying!) it, and those beliefs inform her work as an adjunct faculty member at City College and Long Island University, Brooklyn, where she teaches undergraduate and graduate-level courses in research methods, program evaluation, and statistical analysis.


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Anindya Kundu, Ph.D.




Senior Fellow, Research
NYC Labor Market Information Service
akundu@gc.cuny.edu
(212) 817-2036
Center for Urban Research
CUNY Graduate Center
365 Fifth Avenue, Room 6202
New York, NY 10016
 

Dr. Anindya Kundu is a sociologist who studies the contexts that allow youth and young adults to thrive. He leads the research team at LMIS and guides the organization’s research agenda. Anindya researches how students and professionals can navigate around personal, social, and institutional challenges to succeed, as well as strategies for improving pathways to opportunity--in both workforce and higher education. He currently serves as a member of the Citywide Career and Technical Advisory Council for The NYC Department of Education. Anindya's book, The Power of Student Agency, is being published by Teachers College Press in June 2020. It has been endorsed by Dr. Pedro Noguera and Dr. Angela Duckworth, among many other influential scholars and education practitioners.

Prior to joining LMIS as the Senior Research Fellow in 2019, Anindya received his Ph.D. at NYU in Sociology of Education. He then served as a Postdoctoral Research Scholar for the HERE to HERE project, leading qualitative research around a large workforce development initiative in the Bronx. Anindya taught several courses at NYU, including "American Dilemmas: Race, Inequality, and the Unfulfilled Promise of Public Education," and "Research in Urban and Minority Education." In 2017, he received the NYU "Outstanding Doctoral Student Teaching Award."

Anindya enjoys connecting research to practice for broad stakeholders and contributing to public discourse. His work has appeared in NPR Education, MSNBC and Huffington Post. He has given two official TED Talks, each with more than 1.5M views, titled "The Boost Students Need to Overcome Obstacles" and "The Opportunity Gap" in U.S. Public Education--and How to Close it."


                                                                                                                                                                   


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Eileen Jones, M.A.




Lead Economist
NYC Labor Market Information Service
 ejones1@gc.cuny.edu
(212) 817-2040
Center for Urban Research
CUNY Graduate Center
365 Fifth Avenue, Room 6202
New York, NY 10016
 

Eileen Jones joined LMIS as Lead Economist in 2019. She has over fifteen years of experience as an applied economist and consultant conducting economic research and project evaluation, primarily focused on economic development and the New York City labor market. Prior to joining LMIS, Eileen was a Vice President at New York City Economic Development Corporation (NYCEDC), where she oversaw economic impact estimation and cost-benefit modeling for the organization’s Economic Research and Analysis department. She also supervised analyses and production of briefs related to policy issues facing the city, as well as tracked and reported on a variety of economic metrics such as employment and wage trends, including having oversight of NYCEDC’s monthly Employment Analysis for the Mayor’s Office. Eileen cares deeply about producing rigorous and thoughtful analyses that policymakers and an organization’s leaders can use to inform their decisions with the goal of serving residents and strengthening the local economy. Eileen holds an M.A. in Economics from New York University and a B.S. in Business Administration and Economics from the University of Richmond.


 

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Heather Sutton, MBA, ACC/CPCC




Deputy Director
NYC Labor Market Information Service
hsutton@gc.cuny.edu
(212) 817-2039
Center for Urban Research
CUNY Graduate Center
365 Fifth Avenue, Room 6202
New York, NY 10016
 

Heather Sutton joined LMIS in 2019 and serves as Deputy Director. She has over 15 years of experience in workforce development and nonprofit management. Her leadership spans several capacities in developing solutions for improving the outcomes of underserved children and youth in New York City, particularly through building public-private partnerships. She has led initiatives in early childhood and K-12 education, college success, and access to career pathways toward greater economic mobility for vulnerable populations. Heather holds several professional coaching credentials through The International Coaching Federation and The Co-Active® Institute, and launched genARISE, an initiative designed to provide career and wellness coaching to first-generation college students and recent graduates to support their transition to early career.
 
Previously, Heather directed strategic initiatives for both The Heckscher Foundation for Children and The International Longevity Center within Columbia University's Mailman School of Public Health.
 
Heather is an alumna of the 2019-2020 CORO Workforce Systems Leadership Program, has served on the Philanthropic Advisory Committee for the NYC Neighborhood Library Awards, and has been a member of Early Childhood Partners-NYC, The NYC Workforce Funders, and Philanthropy New York’s leadership, coaching, and mentorship program. In recognition of her work, City and State New York honored her with its Corporate Social Responsibility Award in Philanthropy. Heather holds an MBA from The University of Maryland and an undergraduate degree in psychology from Bucknell University.
 

 


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You Zheng, Ph.D.



 
Research Associate
NYC Labor Market Information Service
yzheng3@gc.cuny.edu
(212) 817-2034
Center for Urban Research
CUNY Graduate Center
365 Fifth Avenue, Room 6202
New York, NY 10016
 

Dr. You Zheng joined LMIS in 2018 as a Research Associate. She is responsible for collecting, analyzing, and applying quantitative labor market data for customized research projects. Her work focuses on nonprofit organization needs assessment analyses, and research inquiries in higher education and workforce development. She recently led a project using a mixed-methods approach to measure the supply and demand of healthcare middle-skill occupations in NYC. She brings her research experience, along with methodological expertise in qualitative and quantitative design, to her work at LMIS. 

You holds a PhD in Information Science and Technology from Syracuse University, and a Master's degree in Information Management from The University of Maryland, College Park. Her research interests center on the interaction between technology and people in organizational settings, and her dissertation studied the knowledge requirements, gaps, and learning strategies in the adoption of smart grid technologies in the utility industry.


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The New York City
Labor Market Information Service