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Leisure & Hospitality

Leisure and Hospitality includes restaurants, hotels, resorts, casinos, country clubs, and other types of amusement and recreation businesses. It caters to residents as well as visitors. By its nature, this field is both labor-intensive and local. Some of the entry-level jobs do not require education beyond a high school diploma, but there are also many middle-skill jobs that demand further education and training. These middle-skill jobs offer pathways into management and other higher-skilled positions.

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New York City's
Traveler Accommodation Industry

(Released March 2013)


This report, prepared for Deputy Mayors Linda Gibbs and Robert Steel, and Schools Chancellor Dennis Walcott's Workforce Collaborative, answers questions including: What makes the industry tick? What kinds of jobs exist within the industry? What do the jobs pay? What type of education and experience is needed to land a job?  and How do hoteliers recruit and hire their workforce?

The report features "real-time" labor market information, interviews with some of New York City's top employers, the Hotel & Motel Trades Council, the labor union representing the majority of hotel workers, and several education providers. It also includes "spotlights" on seven of the most common jobs in the industry: cooks, guest service agents, janitors, lodging managers, maintenance workers, room attendants and security guards. Downloadable report materials are available:


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Career Map for Cooks & Chefs

(Released December 2014)

New York City is a culinary capital with large numbers of restaurants, hotels, cafeterias and gourmet food markets. Cooks and chefs work in all of these places. Understanding how people actually progress in their careers can help you plan your future. Using an innovative methodology, NYCLMIS draws on online survey data to illustrate actual career progressions for people starting out in fields like the Culinary Arts. Click here to learn more.  

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Middle-Skill Opportunities in
Hospitality Management

(Released May 2016)

Middle-skill jobs typically require more than a high school diploma but less than a bachelor’s degree. Good middle-skill jobs are a gateway that can lead people out of lower paying jobs into fields with better pay and prospects. In order to access these jobs, people need education and training that is truly aligned with what employers say they need, now and in the future.

This is an excerpt from our May 2016 report on middle-skill opportunities in the Lower Hudson Valley. Click here to learn more.

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Exploring Careers in the Culinary Arts

(Released School Year 2012-2013)

For several years, NYCLMIS partnered with the NYC Department of Education to produce a series of career exploration brochures, including jobs in the Culinary Arts. Click here to learn more and explore other brochures in the series.  

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Real-Time Profiles on
Jobs in Accommodation and
Food Service

(Released July 2013)

As part of our work with CUNY CareerPATH, we prepared a series of reports on select occupations, including  jobs in accommodation and food service, using job posting analytics software. Click here to learn more and explore other profiles using real-time LMI.


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Profile: Jobs in Grocery Stores

(Released May 2009)

In our report, Gauging Employment Prospects in New York City, 2009, we profiled nine industry groups of great interest to New York City's labor market and public workforce system. These profiles contain information about jobs and wage trends, largest local employers, employment retention during previous recessions, occupational opportunities, and workforce facts. Click here to learn more about the research and findings for jobs in grocery stores.

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Profiles on Ticket Agents & Travel Clerks

(Released September 2008)

In 2008, NYCLMIS conducted a study on New York City's Transportation Sector. In addition to a final report, we also profiled several jobs, including one that may also be considered part of leisure and hospitality, Reservation and transportation ticket agents and travel clerks.

The New York City
Labor Market Information Service