Ruth Milkman Discusses McDonalds in the New York Times

Union Takes a McDonald's Challenge Overseas

The New York Times, 8.19.15
But the merit of each complaint may be less important than the overall labor effort to paint McDonald's as an outlaw corporate citizen. "The approach is to throw everything out there and see what sticks," said Ruth Milkman, a sociologist who studies labor at the City University of New York Graduate Center.