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Continuous pre-migration email maintenance activities to commence on Friday, January 27, 2023.
In preparation for the Graduate Center migration of faculty and staff email to CUNY's M365 cloud-based platform on February 9, 2023, Information technology Services will be conducting maintenance activities on our current on-premises email platform. Some email users may experience...
One Month Until Faculty and Staff Email Migrates to the Cloud
Dear GC Faculty and Staff: On February 9, 2023, the Graduate Center will migrate faculty and staff email to CUNY's M365 cloud. What to Do Now: Search and remove email messages or attachments 35MB or over from your mailbox or...
ServiceNow Launching in Spring 2023
Dear Graduate Center Community: Great news! The Graduate Center will replace Track-It, the GC's IT ticketing system, with ServiceNow in the spring of 2023. Once the GC migrates to ServiceNow, users will be able to create, follow, and update any...
New CUNY CIS Ticketing System - Impact to Your Process for CF Security Access Requests and CF Support Tickets
Dear GC Community member, Great news! CUNY CIS is migrating to a new ticketing system called ServiceNow. This transition is scheduled to occur on Monday, June 27. When the transition occurs, the process for submitting CUNYfirst Security Access Request forms...
GC IT Remote Work Guidance
In the event that routine work or academic functions are disrupted due to prolonged campus or building closures, you may find it necessary to work from off campus. We provide a variety of services to connect you with colleagues remotely so that work can continue uninterrupted. In preparation, you should make sure you have tested your access to the following equipment at home:
Name Change Announcement - Audiovisual to IT Media Services
Attention GC Community, We are proud to announce that we have changed the name of our Audiovisual unit to IT Media Services.