News
Our faculty, students, alumni, and staff are making a difference through their scholarship, teaching, and service. Learn more about their successes, publications, and impact.
Our faculty, students, alumni, and staff are making a difference through their scholarship, teaching, and service. Learn more about their successes, publications, and impact.
Find News
Active Filters
- Information Technology
Notification of Virtual Private Network (VPN) Software Client Updates – Tuesday, June 6, 2023
Where: The Graduate Center and the Advanced Science Research Center (ASRC) locations. What: Virtual Private Network (VPN) Software Client Updates. When: Tuesday, June 6, 2023. Affected users: The Graduate Center and the Advanced Science Research Center (ASRC) Global Protect VPN...
Access to Archived GC Email Ends June 2nd
Dear GC Faculty and Staff, As previously announced, access to the servers hosting the former GC mailboxes (MS Exchange) and archived email via https://wa.gc.cuny.edu will end as of Friday, June 2, 2023. All faculty and staff GC mailboxes have been...
ServiceNow to Replace Track-IT on Monday, April 17th
On Monday, April 17, ServiceNow will launch to replace IT's current ticketing system, Track-IT. As of that date: All new IT requests and incidents will go into the new ServiceNow system available via the Service Now Portal. To submit a...
ServiceNow to Replace Track-IT (IT Ticketing System)
Dear Graduate Center Community: On Monday, April 17, ServiceNow will launch to replace IT's current ticketing system, Track-IT. As of that date: All new IT requests and incidents will go into the new ServiceNow system available via the Service Now...
Post Go-Live M365 Faculty and Staff Email Updates
Dear GC Faculty and Staff, GC IT has confirmed the following reported issues: Calendar: Changing a meeting invitation created before February 9, 2023, will fail to update, and the sender will receive an undeliverable message. The recommendation is to create...
Tips to Secure Your Zoom Meetings: Avoid Zoombombing
Dear GC Community, As more people host virtual events using Zoom, we want to offer tips to ensure everyone joining an event does so with good intentions. IT is reminding our community to follow best practices for securing public Zoom...
ServiceNow Launching in Spring 2023
Dear Graduate Center Community: Great news! The Graduate Center will replace Track-It, the GC's IT ticketing system, with ServiceNow in the spring of 2023. Once the GC migrates to ServiceNow, users will be able to create, follow, and update any...
GC IT Remote Work Guidance
In the event that routine work or academic functions are disrupted due to prolonged campus or building closures, you may find it necessary to work from off campus. We provide a variety of services to connect you with colleagues remotely so that work can continue uninterrupted. In preparation, you should make sure you have tested your access to the following equipment at home:
Name Change Announcement - Audiovisual to IT Media Services
Attention GC Community, We are proud to announce that we have changed the name of our Audiovisual unit to IT Media Services.